Customer Success Stories

Medical Diagnostics – Blood Transfusion & Testing

“The TenderEyes team have provided great support over many years, not just with the TenderEyes solution, but their in-depth knowledge of the tender process and capability to win.” 

Overview

Location:  Global – starting with EU, followed by the US.

Bidding Focus: High investment start up targeting public and private sector healthcare providers.

TenderEyes User Numbers:  20

Modules Used

  • Opportunities Manager
  • Project Workspace
  • Knowledge Bank
  • Collaboration Hub
  • Competitor Insights

Additional service

  • Power BI Marketing Analytics.
  • Employee tender process training including Executive Level and Senior Leadership Team.
  • Review and scoring of Reference Library materials.
  • Bid support and review of submissions.

Objective

Digital solution required to support high investment start-up project, making the move from product development phase into commercialisation and beyond.

Business Challenge

Bid Management was a new discipline for the majority of the team, so the tender process needed to be designed and implemented. Subject Matter Experts needed to be engaged and motivated to articulate their expertise in a competitive and time-bound environment.

Implementation & Support

  • Specification, configuration, build and test.
  • Face2Face senior management engagement.
  • Blended training solution developed to support both on-site and remote working.
  • Hypercare and ongoing support including refresher training.
  • High levels of flexibility on both sides recognising unique environment of pre commercialisation phase.

Future Development

  • Continued support through live tender and commercialisation of the new diagnostics technology
  • Agile build, test and training methodology.
  • Senior management and wider team engagement.
  • Ongoing support including online user training and use of digital learning hub.

Empower your Bid Team to Greater Success!

One dedicated solution that delivers smarter working for end-to-end Tender Management.

With powerful intuitive tools, workflow automation, collaboration and in-built best practice.

Designed to give your teams more time to finesse your tender responses and submissions.

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Computer Screen showing TenderEyes Opportunities Manager